I want to request a refund

We are regrettably unable to process refunds, you must go through the platform you bought it from:

Cash / Credit / Debit Card

If you bought a map or skin pack on Minecraft using cash or a bank card you must reach out to the support team of the platform you were playing on at the time


If you purchased your content using Minecoins you can open a ticket with Mojang support to possibly receive a refund. Note: Refunds are not guaranteed, it is decided by the support team you contact. If you experience a bug in our world please let us know!

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