We are regrettably unable to process refunds, you must go through the platform you bought it from:

Cash / Credit / Debit Card

If you bought a map or skin pack on Minecraft using cash or a bank card you must reach out to the support team of the platform you were playing on at the time

Minecoins

If you purchased your content using Minecoins you can open a ticket with Mojang support to possibly receive a refund.

Note: Refunds are not guaranteed, it is decided by the support team you contact. If you experience a bug in our worlds please let us know!
Was this helpful?
78