I want to request a refund

We are regrettably unable to process refunds, you must go through the platform you bought it from:

CASH / CREDIT / DEBIT CARD #

If you bought a map or skin pack on Minecraft using cash or a bank card, you must reach out to the support team of the platform you were playing on at the time

MINECOINS #

If you purchased your content using Minecoins you can open a ticket with Mojang support to possibly receive a refund. Note: Refunds are not guaranteed. It is decided by the support team you contact. If you experience a bug in our world, please let us know!