Support Center

Common Questions

• How to reset your Minecraft Marketplace world

  When loading in the map, you may receive the error Unknown Pack Name. If you see this, it is caused by the iOS open from files does not seem to import the map correctly. Instead, use the inbuild discord/safari “open with Minecraft” option, which should load correctly.

• iOS: I can’t load .mctemplate into the game

  When loading in the map, you may receive the error Unknown Pack Name. If you see this, it is caused by the iOS open from files does not seem to import the map correctly. Instead, use the inbuild discord/safari “open with Minecraft” option, which should load correctly.

• Add-On Textures Are Either Not Showing Or In Pink

  Firstly disable any Add-On’s from your world, to do so access ‘Clear Marketplace Cache’ under ‘Main Menu’ -> ‘Settings’ -> ‘Storage’, then clear the Add-On’s, restart your game and import the Farming Add-On again!

• How Can I Update My Add-On From The Marketplace

  Edit your world Settings, head down to ‘Resource Packs’ -> ‘Active’ -> once you’ve located the Farming Add-On, click on it and ‘View in Store’ -> ‘Update’ -> then just wait for the download and re-enter your world.

• How Can I Disable Crops And Animals Spawning

  Yes, at the bottom of the guidebook, there’s a button to access the Add-On settings, you can disable crops spawning, mobs spawning and stop crows attacking your plants

• Why Are All The Crops Entities

  Due to the lack of support for custom blocks, we have to use entities, although when the support for custom blocks is available then we’ll update our Add-On!

• Why Are The Trees Not Like Vanilla Minecraft Trees

  As of now, Minecraft has not given us the support and features to be able to make this happen, but when the opportunity comes then we’ll be converting all our tree variations to how default trees are within Minecraft.

• How Can I get My Guide Book Back

  If you’ve lost or deleted your ‘Guide Book’, use a Minecraft Book and one Wheat in the crafting table to recreate it!

• What Are All The Crafting Recipes

  We have a Wiki page which shows you where to find certain Items, Recipes and more! Check it out here – https://podcrash.wiki/Category:Farming_and_Husbandry

• My Crops Keep Breaking When I Walk Near Them

  This bug is being caused by the add-on Hikers Friend, and specifically the lantern that you can carry around. We recommend removing the lantern from your inventory or disabling the Hikers Friend Add-on.

• Mobs not spawning in the Lava Zone

  Bug: Currently under investigation

  Details

  We’ve received reports that Podmobs are not spawning in the Lava zone on PS4. We’re currently investigating this issue and will use this thread to investigate and report on it as we have more details.

  Affected Platforms

  PlayStation 4

  Have more information?

  If you have more information, please contact us to provide as many details as possible including your game version, world version and what platform you’re playing on.

• How to host a game of Cops and Robbers?

  We work with several server partners to allow you to load Cops and Robbers onto a server for free. You can view the guide here.

• How do I get into creative mode?

  To stop players from cheating, we have disabled Creative mode whilst in-game. You can choose to undo this by running the command

  /tag @s add admin

  then

  /gamemode creative

   

  IF YOU ARE IN SINGLEPLAYER MODE

  If you are in a single-player world, to run this command you need cheats enabled. To make that change. Pause Minecraft, press Open to LAN, change Allow Cheats to be ON then press Start LAN World.

  Now you will be able to run the above command.

• How can I force end a game of Cops and Robbers?

  To force end a game, run the command:

  /function crime:end

• Can I modify, reupload or make my own Cops and Robbers map?

  In short, no, you cannot reupload, modify or use the Cops and Robbers name. Cops and Robbers is a registered trademark of Podcrash and we do not allow our maps to be reuploaded or sold without explicit permission from us.

  If you own your own Map download website or app and wish to include Podcrash’s maps please contact us for licensing permission.

• How to host a game of Cops and Robbers?

  If you want to install Cops and Robbers onto your local Minecraft installation, you can follow our helpful guide.

• The ouija board isn’t spawning

  We are aware of a bug on Nintendo Switch causing the Ouija board not to spawn. While we implement a fix, please follow the below guide to fix it:

  Step 1.) Pause the game.
  Step 2.) Open Settings
  Step 3.) Make sure you’re under Game and click “Unlock Template World Options”
  Step 4.) Click “Unlock All Settings”
  Step 5.) Scroll down until you see Cheats. You want to enable “Activate Cheats”
  Step 6.) Return to the game.
  Step 7.) Type the following in chat /summon flowen:ouija 9 80 182 flowen:active

• The game crashed and now something is glitched

  Sometimes Minecraft crashes without reason. If you experience a crash and rejoin the game to find that something is bugged, please open a ticket.

  Please explain where you are in the game, and our team will provide a custom command to help you continue from where you left off. These crashes are often caused by Minecraft itself, so we can’t stop them.