Support Center
Get the help you need quickly and simply!
Common Questions
I have a suggestion for...
We love to hear your ideas! If you have thought of something you’d like to see in the Add-On, we have a suggestions page that you can submit and vote for new features to be part of the next big update!
Do we update our Add-Ons?
Yes! We have always updated our Add-Ons with new features and bug fixes. When we plan a new idea, we always have 4 big new updates planned ahead of time, and we change them up as you provide feedback.
Is there a place to talk about Add-Ons?
Our awesome community on Discord is full of conversations about our Add-Ons. Get to see new releases before they launch, share feedback and show what you’ve been doing with our creations! It’s free to join!
How Can I get My Guide Book Back?
If you’ve lost or deleted your ‘Guide Book’, use a Minecraft Book and one Wheat in the crafting table to recreate it!
What Are All The Crafting Recipes?
We have a Wiki which shows you where to find certain Items, Recipes and more! You can find it at https://podcrash.wiki
How Can I Update My Add-On From The Marketplace?
Edit your world Settings, head down to ‘Resource Packs’ -> ‘Active’ -> once you’ve located the Farming Add-On, click on it and ‘View in Store’ -> ‘Update’ -> then just wait for the download and re-enter your world.
How Can I Disable Crops And Animals Spawning?
Yes, at the bottom of the guidebook, there’s a button to access the Add-On settings, you can disable crops spawning, mobs spawning and stop crows attacking your plants
How can I get my guide book back?
If you ever lose your guide book, you can simply craft a new one by combining any kind of pickaxe with a book in a crafting grid.
Do you add new skills?
Yes! Every game update we tend to add new skills and abilities, and we often base them off your feedback.
How can i get my guidebook back?
If you ever lose your guidebook, you can craft a new one with a piece of redstone and a book.
My world keeps crashing!
Bug: Fix currently on its way!Some players may be experiencing a crash that leads the world to be inaccessible. If this happens we recommend unloading the Add-On.
This bug is being caused by long chains of pipes, from our testing this only affects a handful of consoles such as the PS4, Xbox One and One S.
If you’re experiencing this crash, unload the Add-On and rejoin your world, our blocks will now appear as dirt blocks. break
How can i get my guidebook back?
If you ever lose your guidebook, you can craft a new one with a gold nugget and a book.
Are the rails custom?
Yes! We wanted to make the trains as good as possible, and that meant building a completely unique rail system. You can see all the custom tracks here!
Are there more updates?
Purchase Questions
Can I get a refund?
If you’ve purchased something of ours that you’re not happy with, please contact us and we’ll try to help you resolve it! If you’d still like to get a refund then you need to contact Mojang’s dedicated support team here.
Please note according to Minecraft’s Support Team “You’ll need to contact Store support for the device that you made your purchase on. You may get a refund depending on the circumstances”.
Podcrash is not able to directly refund you for your purchase, however, if you have purchased on of our maps or Add-Ons and something isn’t working as intended email support@podcrash.com and we can resolve this for you!
Do I have to pay for updates?
Short answer is no! Once you purchase an Add-On all future bug and content updates are free for you to download. If you love the work we do and want to continue supporting Podcrash so we can keep working on new updates, consider checking out our store.